A Better Printing Experience

Last year, a behavioural mapping project led by Joshua Herter and Sydney Nicholauson assessed printing in the library. The foot traffic of over 1400 individuals performing print jobs was analyzed to optimize the user experience and make recommendations for the future. This shot was taken with a 360-degree camera showing the physical results. Printers that were previously scattered across the library were moved to a central location, and one printer that was deemed unnecessary was removed. The printers now all share the same functionalities, and there is now more room for people to move and less confusion about how to use them. The library has also come away with a better understanding of how students use the space and what work still needs to be done to improve it.